FAQ

Customer Service Center

Your one-stop-shop to track the progress of your open tickets, retain records of closed issues, search for answers to your questions in the knowledge base and submit questions and feedback directly to our team

Why do I need to submit personal documents?

These steps are taken to ensure the validity of the information and to protect you from potential fraud. DailyFx Today, as a regulated financial institution, is required to confirm the identity of its clients. If your identity can not be clearly verified, you may be asked to provide further information. Additionally, DailyFx Today is required to comply with statutory security standards. These include but are not limited to, the anti-money laundering legislation and the prevention of terrorist financing. If you need help with your identity verification process, please contact our support team.

What account types do you offer?

We offer Demo, Classic, and VIP accounts. With a DailyFx Today account you can have spreads from 1.5 and a minimum deposit amount of 100 USD, unless you register your account through an affiliate campaign and the minimum deposit differs. With our Raw Spread account you can have spreads from 0.0 and with our VIP account you can have spreads from 1.1, prioritized support, personal Account Manager and VIP Trading Alerts.

What is the meaning of Politically Exposed Person (PEP)?

Anti-Money Laundering legislation defines PEP as a natural person who is or who has been entrusted with prominent public functions and includes the following: heads of State, heads of government, ministers and deputy or assistant ministers; members of parliament or of similar legislative bodies; members of the governing bodies of political parties; members of supreme courts, of constitutional courts or of other high-level judicial bodies, the decisions of which are not subject to further appeal, except in exceptional circumstances; members of courts of auditors or of the boards of central banks; ambassadors, chargés d’affaires and high-ranking officers in the armed forces; members of the administrative, management or supervisory bodies of State-owned enterprises; directors, deputy directors and members of the board or equivalent function of an international organization.

Opening an Account

Opening an account on DailyFx Today is free! No management or ticketing fees are charged and investing in stocks / Gold is commission-free. Withdrawals incur a low fee and FX rates apply to non-USD deposits and withdrawals.

Is depositing save and secure?

Yes, depositing money into your account is absolutely safe, private and secure. All transactions are communicated using Secure Socket Layer (SSL) technology, ensuring that your personal information is kept safe.

How do I deposit?

Funding your account is quick and simple. There are various payment methods at your disposal. Simply choose whichever method you prefer and follow the steps below to make a successful deposit: Log in to your account Click on “Deposit Funds” Enter the amount and select the currency Finally, select your preferred deposit method

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